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This page sets out how pandapetir handles your account data, what rights you hold over that information, and how to reach us when you need a correction or have a question. Access to our platform depends on local law and is available only where permitted in your region.
pandapetir operates under the principle that your account data belongs to you. We collect only what is necessary to run your account — login credentials, transaction history, and the payment method you connect, whether that is GoPay, QRIS, or a local bank transfer. We do not sell that information to third parties, and we do not use it for purposes outside of running your account and keeping it secure. Eligibility to use pandapetir depends on local law in your region. Where access is permitted, we apply standard account-security practices: session authentication on every login, and a verification step when sensitive account details change. If our policy or the platform's availability changes in your area, we will communicate that through the contact channel you registered. Data retention follows what is needed for account operation and legal compliance in supported regions. You can request a summary of what we hold, ask for a correction, or raise a question through the support paths listed on this page. We aim to respond to all policy-related requests within a reasonable window and will confirm receipt by the contact method you choose.
Transaksi GoPay yang terhubung ke akun Anda dicatat dalam riwayat dompet. Anda dapat meninjau setiap entri langsung dari halaman riwayat akun setelah login.
Pembayaran QRIS diverifikasi dan dicatat saat dikonfirmasi. Rincian transaksi tersedia di dasbor akun Anda dan dapat Anda unduh kapan saja.
Transfer bank yang masuk direkonsiliasi dengan saldo akun Anda. Jika ada perbedaan, tim dukungan kami siap membantu verifikasi melalui jalur kontak yang terdaftar.
This policy covers your pandapetir account and the data generated when you use it. It does not extend to third-party services you access from links on our platform, and it does not govern the internal policies of payment providers such as GoPay or your bank. Understanding the boundary helps you know where to direct a question.
Kebijakan ini berlaku penuh untuk data login, riwayat sesi, dan informasi profil yang Anda simpan di akun pandapetir Anda. Semua permintaan koreksi diproses melalui jalur dukungan kami.
Riwayat transaksi dalam platform tercakup dalam kebijakan ini. Namun, kebijakan penyedia pembayaran seperti GoPay, QRIS, atau bank Anda berlaku secara terpisah di sisi mereka.
Konten permainan dari studio seperti Pragmatic Play, Habanero, JDB, dan Joker tunduk pada ketentuan penyedia masing-masing. Kebijakan ini mengatur akun Anda, bukan konten game itu sendiri.
Tautan atau integrasi ke layanan eksternal di luar platform pandapetir tidak dicakup di sini. Tinjau kebijakan privasi layanan pihak ketiga tersebut secara langsung.
Your account on pandapetir gives you direct access to the records we hold about you. After login, the account dashboard shows your transaction history, linked payment methods, and session log. If something looks wrong — an incorrect detail on your profile, a transaction entry that does not match your records, or a contact address that needs updating — you can raise it through our support channel and we will review it. For more formal requests, such as asking what data we hold or requesting that outdated information be corrected, contact us via the policy support path listed in the Support section below. We handle each request individually and confirm receipt so you know it reached us. Access to these rights depends on local law in your region, and we will let you know if a request falls outside what we can action in your area.
Masuk ke akun Anda dan buka halaman riwayat untuk melihat semua transaksi dan aktivitas sesi. Data ini tersedia kapan saja tanpa perlu menghubungi dukungan.
Jika nama, alamat email, atau nomor kontak yang terdaftar perlu diperbarui, ajukan permintaan melalui formulir dukungan. Tim kami akan memverifikasi dan memproses perubahan tersebut.
Untuk pertanyaan tentang data yang kami simpan atau cara kami menggunakannya, kirim pesan melalui jalur kontak kebijakan kami. Kami konfirmasi penerimaan dan memberikan respons dalam waktu yang wajar.
Anda dapat meminta ringkasan informasi akun yang kami pegang. Permintaan ini diproses sesuai hukum yang berlaku di wilayah Anda dan dikonfirmasi melalui metode kontak yang Anda pilih.
If you have a question about this policy, need to correct information, or want to understand what data we hold, reach us through any of the channels below. Each path is monitored and every policy-related message receives a confirmation that it arrived.
Tersedia langsung dari halaman akun Anda setelah login. Gunakan jalur ini untuk pertanyaan cepat tentang transaksi atau detail profil yang perlu dikoreksi.
Kirim pertanyaan kebijakan formal atau permintaan data ke alamat email dukungan yang tercantum di halaman kontak kami. Kami konfirmasi penerimaan setiap pesan yang masuk.
Untuk permintaan tertulis seperti koreksi data atau ringkasan informasi akun, gunakan formulir yang tersedia di halaman dukungan kami. Tersedia dalam Bahasa Indonesia.
Account security at pandapetir is handled through session-level authentication on every login and a verification step whenever sensitive details change. We do not store full payment credentials on our side — when you connect GoPay, QRIS, or a bank transfer, the confirmation record is kept, but the full instrument detail stays with the payment provider. This boundary limits what we hold and what is at risk if something goes wrong. Cookies on pandapetir are used for session management and basic analytics. You can review and adjust cookie preferences through your browser settings at any time. We do not use cookies to build profiles shared with third parties. Data retention covers what is needed to operate your account and meet legal obligations in supported regions — records are not kept beyond that purpose. To request a change, correction, or summary, contact us through the policy support path described in the Support section.
Setiap login diverifikasi melalui autentikasi sesi. Perubahan detail akun sensitif memerlukan langkah verifikasi tambahan yang ditampilkan langsung di halaman akun Anda.
Cookie digunakan untuk manajemen sesi dan analitik dasar. Preferensi cookie dapat Anda atur melalui pengaturan peramban kapan saja, tanpa mempengaruhi akses akun.
Kami menyimpan data hanya selama diperlukan untuk operasional akun dan kewajiban hukum di wilayah yang didukung. Tidak ada data yang disimpan melebihi tujuan tersebut.
Untuk meminta koreksi, ringkasan data, atau penghapusan informasi yang tidak lagi relevan, hubungi tim dukungan kami melalui jalur kebijakan yang tercantum di halaman ini.
Answers to the questions we hear most about this policy, account rights, and how to contact us when something needs attention.
After login, open your account dashboard to see your transaction history, linked payment methods, and session log. For a formal summary of all data we hold, send a request through our policy support channel and we will respond within a reasonable timeframe.
Contact our support team through live chat or the account request form on our support page. Provide the detail that needs correcting and we will verify and process the update. For email or contact number changes, a verification step is shown in your account during the process.
We keep a confirmation record of transactions processed through GoPay, QRIS, or bank transfer, but full payment instrument details stay with your payment provider. We do not store your full account number or wallet credentials on our side.
Access to pandapetir depends on local law and is available only in regions where it is permitted. This policy applies to accounts that are eligible under local law. If your region has specific restrictions, eligibility is shown during the account access process.
Send a formal request to our support email address listed on the contact page, or use the account request form on our support page. We confirm receipt of every policy-related message and handle each request individually in accordance with applicable law.
If access changes in your region due to local law, we will communicate that through the contact method registered to your account. Data retention in that case follows our standard policy and applicable legal requirements in supported regions.